Disclaimer

Last Updated: 29 December, 2025

At Aromagic, we are committed to transparency, legal compliance, and providing a safe and reliable online shopping experience. This Disclaimer explains the limitations of liability, the accuracy of information, user responsibilities, and other important legal and operational aspects. By accessing or using our website https://aromagicsamples.com/, you accept and agree to the terms described below.

This document is intended to comply with:

  • German laws (BDSG, TMG)
  • EU GDPR and ePrivacy Directive
  • Consumer protection laws applicable to cross-border EU eCommerce

1. General Information

  • All content on this website, including product images, descriptions, pricing, promotions, shipping information, blogs, guides, and marketing materials, is provided for informational purposes only.
  • Aromagic makes every effort to ensure the content is accurate, up-to-date, and complete, but errors or omissions may occur.
  • Prices, promotions, and product availability may change without notice due to market conditions, supply constraints, or technical updates.
  • Aromagic does not guarantee uninterrupted website access, and we are not responsible for temporary downtime, technical issues, or server errors.

Customers should always verify information and review product details before completing any purchase.

2. No Professional Advice

Content provided on this website does not constitute professional advice, including:

  • Medical, health, or wellness advice
  • Legal, financial, or taxation guidance
  • Nutritional or lifestyle guidance

Aromagic does not assume responsibility for any consequences arising from reliance on website information.

Products, particularly aromatherapy, skincare, and personal care items, may affect individuals differently. Customers should read instructions carefully and consult qualified professionals if necessary.

3. Product Information & Accuracy

Aromagic provides detailed product information, including:

  • Product names, descriptions, ingredients, and instructions
  • Images and videos
  • Pricing and promotions
  • Availability and shipping estimates

However, there may be minor variations in color, size, texture, or packaging due to:

  • Photography and lighting conditions
  • Screen display settings and resolutions
  • Minor manufacturing differences

Product dimensions, weights, or specifications are approximations and may vary slightly.

Customers should review all product information, including labels, usage instructions, and ingredient lists, before making a purchase.

4. External Links & Third-Party Content

  • Our website may include links to external websites or services.
  • Aromagic does not control and is not responsible for the content, availability, or security of these external sites.
  • Linking to a third-party site does not imply endorsement or guarantee the accuracy or legality of its content.
  • Users access external websites at their own risk, and Aromagic recommends reviewing those sites’ privacy policies and terms & conditions.

5. User Responsibilities

Customers are expected to:

  • Provide accurate personal, billing, and shipping information
  • Ensure that payment details are correct and authorized
  • Use the website and products lawfully and responsibly
  • Avoid actions that may harm, disrupt, or compromise website functionality
  • Monitor email for order confirmations, shipping updates, cancellations, or policy notifications

Failure to meet these responsibilities may result in restricted access, delayed orders, or liability for damages.

6. Limitation of Liability

Aromagic shall not be liable for:

  • Direct, indirect, incidental, consequential, or punitive damages resulting from use or inability to use the website
  • Errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or content
  • Losses due to technical failures, website downtime, or system interruptions
  • Damages caused by misuse, negligence, or unauthorized access
  • Liability is limited to the maximum extent permitted by German and EU law, except where legal provisions mandate otherwise.

7. Product Use Disclaimer

  • Aromagic provides aromatherapy, personal care, and lifestyle products.
  • Customers are responsible for following all product instructions, warnings, and guidelines.
  • Aromagic is not liable for misuse, overuse, or combining products with other substances, which could result in adverse effects.
  • For health-related concerns, customers should consult medical or qualified professionals.

8. Pricing, Availability & Currency Disclaimer

All prices are displayed in Euros (€) and include VAT, unless otherwise stated.

Shipping fees and estimated delivery times:

  • Germany: €4.99 under €60; free for orders over €60
  • Other EU countries: €10.99 under €90; free for orders over €90

Aromagic reserves the right to modify prices, promotions, or product availability without prior notice.

Promotions, coupons, or discounts may have specific terms and validity.

Customers are encouraged to confirm pricing and availability at checkout.

9. Intellectual Property Disclaimer

  • All content, including text, images, graphics, videos, logos, and multimedia, is the property of Aromagic or its partners.
  • Unauthorized reproduction, distribution, or use of website content is strictly prohibited.
  • Third-party trademarks, logos, or images are used for identification purposes only and remain the property of their respective owners.
  • Any commercial use of website content must comply with copyright and trademark laws.

10. Payment & Transaction Disclaimer

Payments are processed via trusted third-party providers, including:

  • Visa, Mastercard, Maestro, American Express
  • Klarna, Bancontact, Apple Pay, Shop Pay, Google Pay, UnionPay, PayPal

Aromagic is not responsible for technical issues, declined payments, or delays caused by these providers.

Customers are responsible for ensuring:

  • Accurate billing and payment information
  • Sufficient funds or credit
  • Authorized use of payment methods

Refunds, disputes, and chargebacks follow our Payment and Refund Policies.

11. Shipping & Delivery Disclaimer

Orders are shipped via DHL and partner logistics providers.

Delivery times are estimated and may vary due to:

  • Courier delays
  • Customs inspections or import regulations
  • Force majeure events (weather, strikes, natural disasters)

Aromagic is not responsible for lost, delayed, or damaged packages once shipped.

Tracking information is provided for transparency, but delivery confirmation depends on courier updates.

12. External Content Disclaimer

  • This website may include blogs, tutorials, guides, and other educational content.
  • Aromagic provides this content for informational purposes only.
  • Reliance on such content is at the customer’s risk, and Aromagic is not liable for any consequences arising from its use.

13. User-Generated Content Disclaimer

  • Customers may leave reviews, ratings, or comments.
  • Aromagic does not guarantee accuracy or authenticity of user-generated content.
  • Aromagic reserves the right to remove inappropriate, offensive, or misleading content.
  • Users are solely responsible for the content they submit and must comply with applicable laws.

14. Legal Compliance & Jurisdiction

  • Aromagic complies with EU and German consumer protection, e-commerce, and data protection laws.
  • All disputes are governed by German law, and legal proceedings will take place in Munich, Germany, except where mandatory consumer rights in the customer’s jurisdiction apply.
  • EU customers retain statutory consumer rights, which cannot be waived by this disclaimer.

15. Updates to the Disclaimer

  • Aromagic reserves the right to update or amend this disclaimer at any time.
  • Changes are effective immediately upon posting.
  • Customers are encouraged to review this page regularly to stay informed.
  • Significant changes may also be communicated via email or website notifications.

16. Contact Information

For questions regarding this disclaimer or related policies:

Registered Company Name: Aromagic

Company Registration Number (W-IdNr.): DE458806416-00001

VAT Number: DE458806416

Registered Address: Ollenhauerstr. 5, 81737 Munich, Germany

Email: support@aromagicsamples.com

Phone: +49 160 6316267

Business hours: 9:00 AM–5:00 PM (Monday to Friday), (GMT+01:00) Central European Standard Time (Berlin)